Dozer BaseSupport
Stuck? Email us.
Write to support@dozerbase.com. Tell us your company’s web address, whether you were on the web or the iPhone, and what you tapped and what it said. The person who built Dozer Base reads every email.
Common questions
I can’t sign in, or I forgot my password.
Dozer Base can’t send a password reset email yet. Email us from the address on your account and we’ll get you back in.
How do I add somebody to my team?
Go to Settings, then Team, and enter their email and role. Dozer Base gives you a link. Copy it and send it to them however you like, by text or email. They open it and sign up. Only owners and admins can invite people.
What can each person on the team do?
Members do the daily work: log meter readings, add materials and draft invoices. Admins can also change rates, invite people and change settings. Every company has one owner.
How do I take card payments?
Go to Settings, then Card payments, and connect your Stripe account. After that, your invoices get a Pay button, and the money goes to your Stripe account. Cash and check payments work without Stripe. Record them on the invoice.
How do I use my own web address?
Go to Settings, then Website, and enter the domain you own. Dozer Base shows the DNS records to add where you bought the domain. It checks again every half hour until they take effect.
What do I need for the iPhone app?
An iPhone on iOS 17 or later. Sign in with the same email and password you use on the web, and you’ll see the same companies. When the signal drops, the app shows what it last loaded.
How do I delete my account?
On the web, go to Settings, then Your account. On the iPhone, go to More, then Delete account. The app tells you what will be removed before anything is deleted. Our privacy page explains what happens to companies you share with other people.